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The Perils and Pitfalls of Leading Change: A Young Manager’s Turnaround Journey

Preparation:

You will need this link to acquire your final case assignment: https://hbsp.harvard.edu/import/772406. You should be able to download the case titled: The Perils and Pitfalls of Leading Change: A Young Manager’s Turnaround Journey.

This case examines some of the difficulties that can arise when a well-educated, but inexperienced, the manager is charged with turning around performance at a dysfunctional organization. This case illustrates and applies concepts and theories from Chs, 8-10, but includes elements from the entire text.

Perils and Pitfalls of Leading Change

Digital Textbook: The Art and Science of Leadership (use for reference)

Just in case you want to go over ch. 8-10

Assignment:

In a short essay, respond to the below discussion and strategy questions. Please number your paragraphs corresponding to the assignment:

  1. Give an overarching Synopsis of the case, and describe what is going on in the leader’s world, including internal, external, and other contexts. This synopsis should take a couple of paragraphs. Do not quote extensively from the case or retype anything I can read in the case itself.
  2. Do you think Oliveira was ready for the job? Explain your reasoning.
  3. What were the underlying reasons for Prado asking Oliveira to talk to Douglas Fischer? Was this part of Clothes & Accessories’ leadership development strategy? What is your opinion of Clothes & Accessories’ strategy?
  4. After the transition with Sara Carvalho, it was clear that Oliveira should lead changes in the store. What changes should he implement? How?
  5. Critique Oliveira’s approach to leading the turnaround process. What would you have done differently? Must give specific, actionable recommendations.
  6. What justifies Prado’s reaction when Oliveira returned from vacation? Why do you think Prado didn’t fire Oliveira?
  7. What should Oliveira do now? Explain why your recommendation is a sound strategy and likely to succeed.

Perils and Pitfalls of Leading Change

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