- Clearly explained employee empowerment and its effect on the success of the company using clear examples and well-defined reasons.
- Discussed the different techniques and interventions of employee empowerment using clear examples and well-defined reasons.
- Discussed what makes interpersonal communication a necessary factor for organizational effectiveness using clear examples and well-defined reasons.
- Conclusion provided a recommendation of employee empowerment intervention, improving interpersonal communication, and how to manage workplace stress using clear examples and demonstrated the significance of those topics.
An American Internet Technology company has merged with a Canadian Social Media company. Because of this merger, performance is not as optimum as the executives would have hoped; morale is low, and stress is up. The new company has decided to hire you as an Organizational Development consultant. They have tasked you with finding out the issues and what they should do next to get back on track.
You recently observed the company and the interactions, communications, and stress of its employees. As part of this process as an OD consultant, you are to prepare a Power Point presentation on what you learned to incorporate into the company’s change plan;
- Make sure you address the following Explain employee empowerment and its effect on the success of the company.
- Discuss the different techniques and interventions of employee empowerment.
- Discuss what makes interpersonal communication a necessary factor for organizational effectiveness.
- Explain workplace stress and its impact on productivity and morale.
- Conclude your presentation with your recommendation of employee empowerment intervention, improving interpersonal communication, and how to manage workplace stress.
Pharmacy student Interprofessional Essay
A scientific mindset is a critical tool for a pharmacist in the academic and professional setting because proper interpersonal interactions complement it. This is in recognizing that pharmacists’ role encompasses patient-centered care and interaction with other health professionals whereby adequate communication skills are critical. In providing patient-centered care, pharmacists require interpersonal relationships in interviewing patients and counseling them.
Proper interpersonal relationships also require appropriate interpersonal interactions in the teamwork with another health professional, both pharmacists and those who are not pharmacists. In addition to this, pharmacists are required to document drug therapy. As a pharmacy student, I have learned that a modern change in healthcare involves interpersonal healthcare teams.
These healthcare teams have to be trained on professional-specific care and interact effectively in the professional setting. One of the barriers of interpersonal interactions in pharmacy students is that they have to context when interacting with their instructors, other health professionals, and the patients. The outcome of having high-quality interpersonal interactions in the healthcare setting is that it facilitates the delivery of healthcare services.
Having been through clinical rotation as a pharmacy student, I have learned that I have personal strengths and weaknesses in interpersonal communication. One of my strengths, as I have realized and with the confirmation of my instructors, is that I avoid using medical jargon when communicating with patients. When it is necessary to use jargon, I explain the meaning to the patient, something they usually appreciate. According to my instructors, this is a common mistake made by my pharmacy students.
I, however, have realized that I have weaknesses that compromise the quality of my services to patients. I try to use slang with the patients to connect with them better, which works only for a small percentage of the attempts made. This is because slang tends to vary from one patient to another depending on where they come from, their ethnicity, and their quality of education. Having realized the strength and weaknesses, it is clear that interpersonal relations in the healthcare setting more often arise in interactions between patients and healthcare professionals than among healthcare professionals.
There is a set of scenarios whose outcome has come as a surprise to me and predominantly involve patient counseling. As a pharmacist, I am expected to interview the patients to review their medication a process that needs effective interpersonal relations. I have realized that some patients, more so those who are also immigrants who do not speak or hear the English language.
Often, when I ask such patients open-ended questions during patient counseling, they fail to express themselves coherently, compromising my ability to help resolve their health problems. This is something that I think cannot be resolve at a personal level ad instead, the hospitals should have professional translators for all the common languages used by immigrants such as Spanish, Arabic, Swahili, Chinese, and Hindu.
I have learned that fellow health professionals, regardless of their roles, nurses, physicians, and students, can improve my interpersonal skills. Therefore, in the future, I shall integrate teamwork in my everyday tasks to open interactions that facilitate information sharing (Pype et al.). Thus, reinforcing a team-oriented culture can improve not only my interpersonal skills but also those of other people.
Pype, Peter, et al. “Healthcare teams as complex adaptive systems: understanding team behaviour through team members’ perception of interpersonal interaction.” BMC health services research 18.1 (2018): 1-13.